Jun 012006

So, last night was my first night at work. It was supposed to be "training" (unpaid at that) but there was about an hour of actual "training" which was essentially getting some pointers on how to do it. Then, we were given a script and started calling. I have to say, this has to be one of the most disparaging experiences in my life. Perhaps I’m sheltered but I’m not used to people not listening to what I’m saying, interrupting me and hanging up on me. And this wasn’t a once or twice type thing, either. You see, if you get past initial resistance, each call usually lasts about 3-5 minutes. However, most people either hangup or tell you they’re not interested within the first minute. So, I managed to make three sales (totalling about 80 dollars) in about three hours. So, I was hung up on, told to bugger off about 165 times.

I simply don’t have the emotional fortitude for this sort of work. I may have it one day, but really, it’s not something I want because it causes such a conflict with my beliefs. I hate telemarketers. Even if one manages to get through to me, 99 times out of 100, I want nothing to do with it. Such conflicts usually lead to a bunch of problems. The first is stress. Being nice to people when you don’t feel is stressful and there was a study recently that surveyed customer service people and how they have much higher stress levels than normal. Sitting at the desk in anticipation of the next call that I have to cheerily say "Hello" to made me shake, sweat and my stomach turn. It’s like water torture. It’s not so much the next drop of icey cold water that’ll get to you; it’s the anticipation of it. I couldn’t eat breakfast this morning because I was dreading having to go back there and get hung up on so many times.

I had mainly taken this job because I wanted to experience what it was like to have to work at a job you hate for dollars. To get a taste of the real world for those who don’t study hard. And I got it. Christ, I feel so stupid for not studying harder. I wasted the year. I’m definitely a lot more thankful of my situation; that I’m not stuck at a job that turns my stomach simply to pay the bills. If there are any students out there wondering how important the piece of paper really is then let me tell you that it is priceless. It’s infinitely important and you should work for it. Hell, full-time job wise, studying is a lot easier than most other jobs. The hours are better and the work is much more interesting than some dead-end odd job. A degree is PRICELESS.

The next step is to find another job and to explore a few of my options. I’m looking at writing/filmmaking, some sort of work in the financial sector and some sort of engineering. I have an interest in the financial sector and I have talent in engineering. I love tinkering with things and building things; I always have. The question is whether I want to make a life out of it. The only way to arrive at a conclusion is to do a sort of "trial". I know that I have talent in engineering but I love writing and filmmaking as well. I don’t know how good I am at those things, though, so obviously it’s the riskier choice, but that’s why there’s a trial. And hey, I could always do something engineering related during the day and follow my interests at night.

My immediate professional goals, however, are in the banking sector. I have an interest there and I have some knowledge there. I’m working towards getting my Canadian Securities Course which should help me find a job there. If, however, I find a job at a bank first, then I might be able to get them to pay for my CSC, which would be a helluva bonus amount.

Tomorrow is going to be a beautiful day. Try to find some of that beauty today.

  2 Responses to “My Telemarketing Adventure”

  1. Yeah, thats kind of rough. I trust you wont be continuing with it? i’m sure you could if you wanted to but that kind of explains why telemarketers are such an evil breed of human.

    anywhoo, i should get back to work isntead of reading blogs :$

  2. Actually a degree can have a price attached to it quite easily.  It
    really just depends on what degree you’re getting.  I don’t think I’ve
    run into a single investment advisor that has said their business
    degree was anything more than a piece of paper with a reputation
    attached to it.

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